All your account information and settings can be viewed and managed on the Settings screen. Each category of account information or settings is displayed as a row in a table. Tapping each row would take you to the corresponding screen to view or update information or settings.

Manage profiles

The NurseBrite mobile app supports multiple user profiles. In case you work at more than one facility, you can have a separate profile for each facility.

The functionalities of certain features, such as self-schedule and request submission, vary depending on whether the facility you selected has partnered with us (i.e., its management and nursing operation departments are also using NurseBrite).

Tapping the Manage profiles row (the one on top of the Settings screen with your name on it) takes you to the Manage profiles screen, where all your profiles are shown in a list, organized into multiple sections based on the state of each profile.

• Active: profiles that are currently active are shown in this section. You can have up to three active profiles at the same time.
• Pending: profiles you created for partner facilities will need to be reviewed and approved by the facility. Before that happens, those profiles are in the “pending” state and are shown in this section.
• Rejected: profiles you created for partner facilities and got rejected will be shown in this section.
• Inactive: any inactive profiles are shown in this section. They could be
• Non-partner facility profiles that you deactivated yourself.
• Partner facility profiles that are deactivated by the facility.

Add new profile

On the Manage profiles screen, tap the + symbol on the top bar to start adding a new profile. First, search for the facility on the Join your facility action sheet. Then tap a facility in the search result list takes you to the Add profile screen.

If you cannot find the facility you want to join, please use the Request to add facility feature to contact us. We will add the facility to our database after we verify the information you provided.

On the Add profile screen. Tap on each row and follow the prompts to fill in all the job-related information. After all required information is entered, the save symbol (a floppy disk) on the top bar will become enabled. Tap it to create a new profile.

For non-partner facility

• You can add a new department or job type if the one you are looking for is not listed.
• If you cannot find a suitable shift type among the pre-configured ones, select the one closest to your actual working hours. You can then customize the start time and end time.

For partner facility

If the new profile you created is for a partner facility, the profile will be in a “pending” state until it is reviewed and approved by the facility admin.

Deactivate profile (non-partner facility)

You can add up to 10 profiles. However, only up to 3 profiles can be active at the same time. This is intended to avoid loading too much data from too many facilities, which may affect the responsiveness of the UI.

When you already have 3 active profiles, the + symbol on the top bar will be disabled. To add more profiles, you must deactivate some currently activate ones. To do so, tap the corresponding row on the Manage profiles screen, which takes you to the Profile screen. On that screen, toggle off the Active switch, then tap the save symbol (a floppy disk) on the top bar to save the change.

You can only deactivate profiles associated with non-partner facilities. Profiles associated with partner facilities are managed by the facility and cannot be deactivated in the NurseBrite mobile app. Also, deactivating a non-partner facility profile is not allowed if that is the only active profile on your account.

View or update profile

On the Manage profile screen, tapping a profile row will take you to the Profile screen with related information displayed.

For partner facility

If the profile you selected is for a partner facility, most of the information on the Profile screen would be read-only because the facility manages this profile. The only option you can change here is the display color, which affects certain indicators and legends shown on the UI, such as the activity indicators on the Home screen or the shift legend on the Schedule screen. After you change the display color, tap the save symbol (a floppy disk) on the top bar to save the change.

For non-partner facility

If the profile you selected is for a non-partner facility, all information on the Profile screen is editable. Make any changes the same way you did when you added this profile. Then tap the  on the top bar to save the changes.

Account

Tapping the Account row on the Settings screen takes you to the Account screen. To update your personal info, tap the corresponding row and input the new information. When you are done, tap the save symbol (a floppy disk) on the top bar to save the changes.

Change email

Since your email address also serves as your log-in username, changing it would require a few extra steps for security reasons.

First, tap the Email row on the Account screen that shows your current email address. You will be asked to enter your current password before proceeding.

After entered the correct password, you will be taken to the Change email screen. On this screen, enter your current email and enter your new email twice in the respective input fields. Then tap the save symbol (a floppy disk) on the top bar to submit the request for changing your email address.

After the submission, an alert will pop up, asking you to check the inbox of your new email address for a verification email the system just sent out.

If you do not see the verification email in your inbox, check the spam/junk folder.Also, Please note that the system does not check if your new email address actually exists. So make sure you entered it correctly.

The last step to changing your email address is outside the NurseBrite mobile app - when you receive the verification email, follow its instructions to verify your new email address. And after that, your email change is effective immediately.

Change password

Tapping the Change password row on the Account screen takes you to the Change password screen. To change the password, you need to enter your current password and enter the new password twice in the respective input fields. After that, the save symbol (a floppy disk) on the top bar will become enabled. Tap it to submit your new password.

If the current password is incorrect or the new password is invalid (e.g., too simple, or the two entries do not match), you will see a pop-up with the relevant error message. In that case, repeat the process above and make sure you enter the passwords correctly. To check your inputs, you can tap the reveal symbol (an eye with a slash) in each input field to reveal your password in plain text. Taping it again will mask the password.

Delete account

If you no longer use the NurseBrite mobile app and are sure that you will not use it again in the future, you have the option to delete your account along with your personal information and schedule-related data.

Tapping the Delete account row on the Account screen brings up the Delete account action sheet. Because this action is irreversible, to prevent deleting by accident, you must enter the word "delete" in the confirmation input box. Once you do that, the DELETE MY ACCOUNT button will be enabled. Tapping it to proceed with account deletion.

Account deletion is not allowed if you have any active profile associated with a partner facility. If you no longer work there, contact the facility admin to request updating your profile status accordingly. After that, you will be able to delete your account back in the app.

When deleting your account, schedule-related data (e.g., shifts) you created under a partner facility could be kept as archive data for an extended period. The duration these data are held in the archive depends on the facility's operations procedures and industry regulations.

Reminders

You can set up reminders for upcoming shifts and events. Or for situations such as when the self-schedule window is about to close. To do so, tap the Reminders row on the Settings screen. Then on the Reminders screen, tap individual rows of each reminder to select when you want to be reminded of the corresponding activity. Or select Off if you want to turn off that specific reminder. Toggling off the All reminders option on top of the screen turns off all reminders.

Privacy

Tapping the Privacy row on the Settings screen takes you to the Privacy screen. Here you can view privacy-related agreements by tapping the corresponding row.

Unblock colleagues

Tapping the Unblock colleagues row takes you to the Unblock colleagues screen, where you can see a list of colleagues you previously blocked. To unblock any of them, tap the Unblock button to the right of the colleague's name. An alert will pop up asking you to confirm.

User manual

Tapping the User manual row on the Settings screen opens this user manual you are currently reading. Cheers 🍻

Reach out to us

Report issues or provide feedback

If you encounter any issues or have questions while using the app, or have suggestions to help us improve the product, you can reach out to us via the Support feature which is accessible on most of the screens by tapping the screen title to expand the top bar. Tapping the title again or navigating away from the current screen collapses the expanded top bar. When you are on the Settings screen, you can also access the support feature by tapping the Support row.

On this page

• Manage profiles
• Add new profile
• For non-partner facility
• For partner facility
• Deactivate profile (non-partner facility)
• View or update profile
• For partner facility
• For non-partner facility
• Account
• Change email
• Change password
• Delete account
• Reminders
• Privacy
• Unblock colleagues
• User manual
• Reach out to us
• Report issues or provide feedback